Well, we are here with the top 10 hotel trends that would shape your guests’ experience in the year 2017. Here we go.
1. MAKE YOUR GUESTS FEEL LIKE HOME DURING THEIR STAY
When someone comes to stay in your hotel, he or she feels like everything new and away from home. When you are running a hotel where you want to give every comfort to your guest, you need to work on things that can make your guests feel like a home away from home. For this, you can arrange for the get together with your entire list of guests and give them a nice welcome party.
2. GOOD INTERIORS
Well, Interior designing is not limited to good restaurants, boutique, or 5-star rated hotels. Whether you are a 2-star or 5-star rated hotel, focusing on interiors is a must to grab your guests’ attention at the first instance.
3. LET THEM HAVE EXPERIENCE THAT IS SIMPLY BEYOND ANY HOTEL’S EXPECTATION.
Whether you are just a startup or an experienced hotel owner, you need to give special attention to your guests who come to stay and have the relaxing time at your hotel. They become your responsibility and you should attend them to the fullest.
4. BE LOYAL ON YOUR DEALS.
There are many hotels who initially try to capture the customers making false promises and end up cheating them by giving cheap services. No doubt, you are here to earn the money but not at the cost of breaking customers’ trust. Be loyal to your guests and give them services, you promised at the time of booking your hotel.
5. BEHAVE HUMANLY.
Your ultimate goal behind running a hotel is to earn money and make extra income out of a home. But you don’t have to forget that you are human. The guests who will come to enjoy and stay at your place are humans too. So, make sure you give them humanly touch and make them feel as they are home.
6. BRING IN MORE OF YOUR LOCAL COMMUNITY.
Your guests have come to know more about your place to bring in more of your local community so that they can know better about your area.
7. GIVE THEM SMART LUXURIES.
Today everything depends on the services and the cost of the services. Give smarter luxurious to your guests at affordable rates.
8. ONLY DIFFERENT WILL EMERGE.
Hotels that give monotonous services face tight competition with the hotels that offer some unique concept of services to the guests. To excel in competition, you need to think differently.
9. DO NOT FEAR FROM THE COMPETITION.
More and more hotels and brands will emerge to give you competition. You just need to ignore and offer your services in the best way to win the competition.
10. KEEPING A CHECK ON COMPETITORS PERFORMANCE IS IMPORTANT.
Your competitor will keep you motivated in the hotel Industry. So, make sure you regularly keep a check on what your competitors are introducing in the market.
Above are Top 10 trends to shape your guests experience this year.